Pulling The Lever: The Hand on It Belongs to Someone With a Bonus
·1469 words·7 mins
You did the hard work. Found the buried metric, rebuilt the report, put the lever in the top-left tile. The meeting went beautifully. Everyone nodded. Then nothing changed. Here’s what I keep relearning: a lever is not a mechanism. It’s a person with a calendar, a bonus structure, and reasons to leave things exactly as they are. Most reports die in the gap between who requested them and who has to work differently on Monday.